Frequently Asked Questions

What security features do you offer?
Our state-of-the-art storage facilities are both fully fenced and gated with keypad entry. In addition, each facility is being monitored 24/7 using high-definition video surveillance.
Am I required to store long-term?
Tenants are never required to store long-term. We offer flexible month-to-month leases at budget-friendly prices.
How do I pay my storage bill?
Pay your monthly storage bill online using a debit or credit card. You can also stop by the facility to pay your bill in-person.
What types of parking do you offer?
Find indoor and outdoor RV, car, and boat parking spaces at Cape Ann Storage, Inc and Ispwich Self Storage.
Do you offer moving tools?
We offer complimentary dollies and hand carts.
Do I need a climate-controlled unit?
You may need a climate-controlled unit if you plan to store environmentally sensitive items long-term. These units prevent damage from intense temperatures and humidity levels, allowing you to store your belongings year-round without mold, mildew, rust, corrosion, and other possible damage.
How do I determine which unit size to rent?
Use an online storage calculator or call your facility to speak with a professional. Be sure to have an idea of everything you intend to store to ensure an accurate unit size estimation.
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  • What security features do you offer?
    Our state-of-the-art storage facilities are both fully fenced and gated with keypad entry. In addition, each facility is being monitored 24/7 using high-definition video surveillance.
    Am I required to store long-term?
    Tenants are never required to store long-term. We offer flexible month-to-month leases at budget-friendly prices.
    How do I pay my storage bill?
    Pay your monthly storage bill online using a debit or credit card. You can also stop by the facility to pay your bill in-person.
    What types of parking do you offer?
    Find indoor and outdoor RV, car, and boat parking spaces at Cape Ann Storage, Inc and Ispwich Self Storage.
    Do you offer moving tools?
    We offer complimentary dollies and hand carts.
    Do I need a climate-controlled unit?
    You may need a climate-controlled unit if you plan to store environmentally sensitive items long-term. These units prevent damage from intense temperatures and humidity levels, allowing you to store your belongings year-round without mold, mildew, rust, corrosion, and other possible damage.
    How do I determine which unit size to rent?
    Use an online storage calculator or call your facility to speak with a professional. Be sure to have an idea of everything you intend to store to ensure an accurate unit size estimation.

For additional questions, don’t ever hesitate to contact us. We can’t wait to help you out!